iZotope Customer Support

How to purchase the full version of Ozone 4

If you are using the demo version of Ozone and would like the full version, you can purchase Ozone direct from the iZotope online store.

http://www.izotope.com/products/audio/ozone.

Once your purchase is complete you will be sent an email confirmation and a full version serial number that can be used to fully authorize your current installation of Ozone.

 

iZotope Customer Support Policy

iZotope is happy to provide professional technical support to all registered users absolutely free of charge. We also offer valuable pre-sales technical support to customers who may be interested in purchasing an iZotope product. Before contacting iZotope support, you can search our Product Knowledgebase to see if the solution to your problem has already been published.

http://www.izotope.com/support/center

 

How to contact iZotope for Technical Support

For additional help with Ozone, please check out the support pages on our web site at http://www.izotope.com/support or contact our customer support department at support@izotope.com.  

iZotope's highly trained support team is committed to responding to all requests within one (1) business day and frequently respond faster. Please try to explain your problem with as much detail and clarity as possible. This will ensure our ability to solve your problem accurately, the first time around. Please include all system specs and the build/version of Ozone that you are using.

Once your support request is submitted, you should automatically receive a confirmation email from iZotope support. If you do not receive this email within a few minutes please check your spam folder and make sure our responses are not getting blocked. To prevent this from happening please add support@izotope.com to your list of allowed email addresses.

 

International Distribution through M-Audio

Support is also available from M-Audio, our international distributor, for any customers who purchased their iZotope products through a certified M-Audio retailer. M-Audio's Customer Support Team is available Monday-Friday, between 9:00AM and 5:00PM Pacific Standard Time at (626) 633-9055. International support numbers can be found on the company contact page.

http://www.m-audio.com/support

Thanks for using Ozone!

- the iZotope team